Terms & Conditions

Last Updated: August 1, 2023

1. Introduction

Welcome to Universal Market Research Bureau ("UMRB," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at www.umrb.com (the "Website") and the services offered by us (collectively, the "Services").

By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

2. Use of Website and Services

You may use our Website and Services only for lawful purposes and in accordance with these Terms. You agree not to use our Website or Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate UMRB, a UMRB employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website or Services, or which may harm UMRB or users of the Website or Services.

3. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by UMRB, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

4. Research Services

UMRB provides market research services to clients. All research services are subject to separate agreements between UMRB and the client. These Terms do not govern the provision of research services.

Any information provided by UMRB through its research services is for the exclusive use of the client and is not to be shared, distributed, or published without the express written consent of UMRB.

5. Confidentiality

In the course of providing services, UMRB may disclose confidential information to clients, and clients may disclose confidential information to UMRB. Both parties agree to maintain the confidentiality of such information and not to disclose it to third parties without prior written consent.

Confidential information includes, but is not limited to, research methodologies, survey instruments, research findings, business strategies, financial information, and any other information marked as confidential or that would reasonably be understood to be confidential.

6. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. UMRB DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

UMRB does not warrant that the Website or Services will be uninterrupted or error-free, that defects will be corrected, or that the Website or Services are free of viruses or other harmful components.

7. Limitation of Liability

IN NO EVENT WILL UMRB, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, SERVICES, OR ANY CONTENT ON THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

8. Indemnification

You agree to defend, indemnify, and hold harmless UMRB, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website or Services.

9. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of India. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website or Services shall be instituted exclusively in the courts of Lucknow, Uttar Pradesh, India.

10. Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website and Services thereafter.

Your continued use of the Website or Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Universal Market Research Bureau
123 Research Plaza, Gomti Nagar
Lucknow, Uttar Pradesh, India - 226010
Email: legal@umrb.com
Phone: +91 9876543210